Accessibility is the design of hardware, software, services, and environments for all people and abilities.
To hear or speak
To control bodily functions
To control mental faculties
Lasting for a limited time
Why it Matters
You can increase number of customers, improve their experience, and reduce legal risk for excluding customers.
15% of the world's population are affected, and have nearly $6 trillion spending power.
Microsoft commissioned a research study that found accessibility features improve overall customer satisfaction.
During Covid-19 lockdown, lawsuit have increased 50+%.
How to Improve
Pave built the Accessibility capability for Boston Scientific’s Neuromodulation division and chronic pain franchise.
Boston Scientific identified the accessibility debt in their product portfolio, and Pave fixed the debt and prevented it from returning.
Pave used its methodology to fix the portfolio’s accessibility and train Boston Scientific’s team.
We prioritized visual accessibility for an older customer base, and improved the product’s visual design, screen reader, and keyboard navigation experience.
Accessibility is a team effort, and we influenced, trained, and partnered with 82 teammates to deliver a capability > a project.
We documented our program for the product team to share with marketing, hardware, and other business units.