Google hired Wayne to lead Hangouts Chat design, envision a bundled communication experience, and improve cross functional collaboration.
Chat was built to improve team collaboration and compete with Microsoft Teams and Slack.
We launched new features across Workspace products.
We designed patterns like reactions, smart replies, and a skin tone picker.
We launched smart replies, bots, and used calendar data for user status.
Our team designed new G Suite patterns like reactions, smart replies, skin tone picker.
Our team launched new AI features like smart replies, bots, and used calendar signals to sync working hours, do not disturb, and status.
Chat in Gmail
We integrated Chat’s new features into Gmail to improve bundled communication.
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